Western Governors University (WGU) MGMT6010 C207 Data Driven Decision Making Practice Exam

In a results-based management (RBM) system, the initial step involves defining the objectives to be achieved. This foundational step is crucial because it sets the direction for the entire management process. Clearly established objectives provide a framework for what the organization is aiming to accomplish, guiding subsequent steps such as stakeholder identification, resource allocation, and the development of performance indicators.

Identifying stakeholders, on the other hand, comes after the objectives have been set. While understanding who will be affected or who has an interest in the outcomes is important, it is not the first step in the RBM process. Similarly, defining resources and setting performance indicators are critical elements of managing results but they depend on the clarity of the objectives first. Without well-defined objectives, the rest of the management process may lack focus and coherence, making this first step essential for effective planning and evaluation.